Dialogue Interactive is committed to advancing the dialogue between organizations and their customers. We use, even create, the latest in computer telephony integration (CTI) and interactive voice response (IVR) applications and put them to use for our clients in a variety of contact center environments. While these advancements take many shapes, the results never vary - improved service from the company to the customer.

As with most successful organizations, our major asset is our people. The founders of Dialogue Interactive are experienced professionals from uniquely diverse backgrounds. We combine technology with practical business experience to achieve stellar results - just ask our clients.

John DeVries
John brings over 20 years business experience focused on applying technology to specific contact center opportunities. His success in designing IVR measurement systems has resulted in many clients obtaining real time customer feedback and making effective change.

Daniel Kahn
Daniel uses his 30+ years of telecommunications experience to ensure that what is developed within Dialogue Interactive is properly installed inside our client organizations. He has designed numerous telecommunication equipment applications across a variety of organizations and holds the patent for a remote telephone access device that is currently used at many Fortune 500 companies. He is considered an expert in the telecommunications arena and is also the head of Dialogue Interactive's Quality Control Discipline.

Experience

Dialogue Interactive has developed expertise that has been applied across a variety of industries, including:

Dialogue Interactive firmly believes in using the best resources available. In addition to the expertise described above, Dialogue Interactive is strategically partnered with the following organizations to ensure our clients receive the best in available applications.

 
Cepstral designs customized voices for a variety of applications. Their assistance enables Dialogue Interactive to meet and exceed customer expectations.

 
Voicemate designs the voice platforms that enable us to cut the operational costs of our clients and significantly increase productivity.